
Legal
Terms & Conditions
The terms that apply when you use this website or our services.
About us
This website is operated by H.E Fire & Security, Office 1, Kilsyth Lennox Golf Club, Tak-ma-doon Road, Kilsyth, G65 0RS.
Surveys and quotes
Initial site surveys are free of charge and carry no obligation. Prices are quoted per project following a survey, and each quote sets out the scope of work it covers.
Warranties
New installations carry a 1-year warranty. Systems installed and subsequently maintained by us carry a 3-year warranty. Full warranty terms are confirmed in writing with your quote.
Emergencies
Our 24/7 call-out service is for faults with fire and security systems. In the event of a fire, intruder or immediate danger, always call 999 first.
Website content
Information on this website is general guidance and does not replace advice given for your specific property following a survey.
Liability
Nothing in these terms limits liability that cannot be limited under UK law. We hold £10m public and employers' liability insurance.
Governing law
These terms are governed by the law of Scotland.
Last updated: November 2026.
