
Legal
Privacy Policy
How we collect, use and protect your personal information.
Who we are
H.E Fire & Security, Office 1, Kilsyth Lennox Golf Club, Tak-ma-doon Road, Kilsyth, G65 0RS. Contact: hugh@hefiresolutions.co.uk or 07380 866221.
What we collect
When you contact us or request a survey we collect your name, phone number, email address, postcode and details about your property and enquiry.
How we use it
We use your information only to respond to your enquiry, arrange surveys, provide quotes, carry out and support work, and meet our legal obligations. We do not sell your data.
Legal basis
We process your data to take steps at your request before entering a contract, to perform a contract with you, and where we have a legitimate interest in running our business, in line with UK GDPR and the Data Protection Act 2018.
How long we keep it
We keep enquiry and customer records only for as long as needed for these purposes, including warranty, maintenance and legal record-keeping.
Your rights
You can ask to access, correct or delete your personal data, or object to how we use it, by contacting us. You can also complain to the Information Commissioner's Office (ico.org.uk).
Cookies and third parties
This website uses third-party enquiry forms through ScaleSuite/HighLevel, live chat through LeadConnector and Google Maps. These services receive technical information when loaded and the enquiry or message information you submit. See our Cookie Policy for security cookies, browser storage and choices. Dismissing our notice does not authorise optional tracking.
Last updated: November 2026.
